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Accessibility Statement

Polaris Counselling is deeply committed to ensuring digital and physical accessibility for all individuals. We believe that therapy should be a safe, welcoming, and barrier-free experience for everyone, regardless of physical or cognitive ability.

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1. Digital Accessibility

We are continuously optimizing our website to improve the user experience for everyone and aim to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our goal is to ensure our online platform is easily navigable, readable, and compatible with assistive technologies.

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2. Practice & Treatment Accessibility

To accommodate varying mobility, geographic, and sensory needs, Fatemeh Heshmati offers flexible care options:

  • In-Person Sessions: Conducted in a safe, accommodating environment.

  • Virtual Therapy: Secure, remote sessions available for individuals and families who require care from the comfort of their own homes.

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3. Ongoing Effort

We view accessibility as an ongoing journey. As we grow, we remain dedicated to updating our digital infrastructure to provide seamless access to our mental health resources.

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4. Feedback & Support

We welcome your feedback. If you encounter any accessibility barriers on our website, or if you require specific accommodations to support your therapy journey, please let us know immediately so we can assist you:

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